The client, Sandalenwerkstatt Freiburg, is a bespoke sandal workshop with decades of craftsmanship, known for its high-quality, handmade leather sandals.
The task was to rejuvenate the online presence of a long-established company while upholding its traditionally held values of quality and reliability; the purpose of the brand refresh being to attract a new, previously unattainable section of the market, without alienating the existing customer base; to strike a balance between heritage and contemporary appeal.
A comprehensive rebrand and website overhaul were implemented:
1. Brand Identity Refresh - The existing logo was refined to maintain familiarity while introducing a more professional, versatile design. The colour palette was updated to comprise of earthy, natural tones that reflected the artisanal quality of the sandals.
2. Company Website - A rejuvenated, user-friendly website was developed with a strong focus on visual storytelling. High-quality photography was incorporated to showcase the intricate craftsmanship and bespoke process, while an intuitive navigation system was designed to allow customers to explore collections, customisation options, and the workshop’s rich history.
Inspired by the handcrafted quality of the product, the design features visual cues like stitching details, straps, and a stamp-effect logo that evoke a tactile, artisanal feel.
The layout is kept straightforward to accommodate a wide range of visitors, while carefully defined areas of focus invite touch and engagement.
The colour palette reinforces the connection to natural materials and the grounded spirit of the sandals themselves.
A 40% increase in online traffic within the first three months. Higher engagement rates on social media, particularly among younger audiences. 20% increase in sales, with a significant rise in custom orders, and, most reassuringly, positive feedback from existing customers, who feel that the brand retains its authenticity while embracing modernity.
By carefully balancing tradition and innovation, the bespoke sandal workshop successfully expanded its reach without alienating its core customers. The refreshed brand and enhanced digital presence positions the business for long-term growth while staying true to its artisanal roots.

2025
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